TCPA (Telephone Consumer Protection Act)

A federal statute that restricts automated calls, prerecorded messages, and text messages to consumers without prior express written consent, directly governing how mass tort advertising agencies and lead generation vendors may contact prospective claimants. Plaintiff firms and their marketing partners must ensure that outbound call campaigns, ringless voicemail drops, and SMS follow-up sequences comply with TCPA requirements, as violations can expose the firm or its vendors to per-call statutory damages and class action liability. In mass tort intake operations, TCPA compliance is typically managed through documented consent language on landing pages, scrubbing call lists against the National Do Not Call Registry, and contractual representations from lead vendors confirming lawful consent acquisition.