Intake · Mass Tort Glossary

Waterfall Qualification

A sequential intake qualification process in which claimants are screened through a series of progressive filters — exposure confirmation, injury threshold, diagnosis verification, SOL check — with disqualified claimants exiting at each stage. Waterfall qualification balances thoroughness against conversion rate: too many early-stage disqualifiers drive up CPL; too few drive up cost-per-signed-retainer through downstream rejections by the litigation firm.

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